Parramatta City Council, click here to go back to home pageWelcome to Parramatta City Council

Contact Us


Parramatta City Council invites you to contact us for any questions, requests or comments you may have.

Contact options are as follows:


Council Address

Transport map showing council chambers, taxi rank, library, bus stop, town hall and train station. Click to enlarge

Street Address: 30 Darcy Street, Parramatta, NSW, 2150
Postal Address: PO Box 32, Parramatta, NSW, 2124
ABN: 49907174773

Business Hours

Monday - Friday 8:30am - 4:30pm
Saturday 8:30am - 12:30pm Parramatta City Central Library only.
Council's offices are closed on the weekend.


Phone Directory

  • General Enquiries

    Customer Service and after hours emergency: 9806 5050
    Administration Fax: 9806 5917
    Councillor Support: 9806 5066 or 9806 5020

    Development Inquiries: 9806 5524
    Graffitti Hotline : 9806 5995
    Wet Weather Line: 9294 8586
    Parramatta Swimming Centre 9630 3669
    Granville Swimming Centre 9637 1593

  • National Relay Service (NRS): 133 677

    The National Relay Service is a telephone service for hearing impaired and deaf people. Callers who are deaf or have a hearing impairment or speech impairment may call Parramatta Council through the NRS using modem or textphone by dialling 133 677 then quoting Customer Service number 9806 5050.

    Phone: 133 677
    Internet: www.aceinfo.net.au/Services/NRS


Request for Service


logon to Online ServicesCouncils new on-line services let you submit service requests, track your development applications, make payments and more... To use these services please complete one time registration.Important Please make sure your browser has javascript enabled and pop-up blocker turned off. These links open in new browser window  If you already registered with Councils Online Services use this link to login.

Why should I register? Registration will allow you to log and track your Service Request, Request Property Certificates, Submit an Application, View and Pay Your Accounts, Update Your Contact Details and will allow us to get in contact with you to help action your request.

submit unregistered service requestYou can also submit Service Request without registration, please be as detailed as possible and leave your contact details as in majority of cases to action your request will require more information. Please do not use Service Requests Online to report emergencies or staff Complaints.Important Please make sure your browser has javascript enabled and pop-up blocker turned off. These links open in new browser window 


General Information and Staff Complaints


A compliment is an expression of praise or regard for service or conduct received. A complaint is an expression of dissatisfaction with the level of service or the behaviour of an employee, Councillor or Council agent.
Please phone customer services on 9806 5050 or use our online form below.

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Please explain your request as clearly as possible

For service request use council online services

A staff compliment is an expression of praise or regard for service or conduct received.

A staff complaint is an expression of dissatisfaction with the level of service or the behaviour of an employee, Councillor or Council agent.
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© 2006 Parramatta City Council | ABN: 49907174773