Library Services

It’s not just about Books!
All members of the Parramatta City Library are entitled to free access to an array of services aimed at providing the community with reliable and up-to-date information resources. Services include:

Information and Technology

The Library provides a broad range of information resources, including a comprehensive HSC collection and access to many electronic databases. For further information please refer to Guidelines for Using Technology.

Computer Bookings Parramatta Library

• Bookings are recommended & may be taken at Reference Desk Ph. 9806 5161 or Customer Service Desk Ph. 9806 5164
• Late arrivals for a booking will lead to loss of session. Sessions on the booking PCs are limited to a maximum of one session per person per day
• If a customer wants more time, we cannot take a booking, but if a PC is unbooked (and the customer is in the Library) they may take advantage of the opportunity with the consent of library staff.

Computers Bookings Branch Libraries

• Branch Libraries provide internet and word processing facilities. Bookings are advisable. Please contact your local Branch Library for further information.

Online Library Catalogue

The library Catalogue can be accessed from home to search for items or to access your borrowing details. You may view your personal record, register as a temporary library member, reserve items, renew items if they are not overdue and request items not held by our Library service. Library notices can be sent by email, if you provide your email address.
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Newspapers

Parramatta Library subscribes to many daily and weekly newspapers including newspapers in Arabic, Chinese and other community languages. Our Branch Libraries also hold a variety of newspapers. Interstate newspapers are not available.

Justice of the Peace

Free JP Service at:

Parramatta City Library
Every Tuesdays 9.30am -12noon

Ermington Library
Every Wednesday 12pm -1.00pm

Constitution Hill Library 
1st Saturday of the Month 9.30am - 11am

Enquiries Ph. 9806 5159

Outreach Library Service

This is a free service for residents who are confined to their home for medical or disability reasons that delivers library resources to individuals and institutions within the local government area. For enquiries please phone the Outreach Services’ Officer Ph. 9806 5150.
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Community Information

The Library collects and provides information on community groups and services of interest to the Parramatta community. The Community Information Database, LINCS is available through the Council website and in your local library. For enquiries, please phone the Community Information Librarian Ph. 9806 5174.
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Community Languages

The Library holds several community language lending collections. These include Arabic, Chinese, Greek, Hindi, Italian, Korean, Turkish, Vietnamese and Basic English resources for those learning English. Other community languages are available on request.

Reservations and Inter-Library Loans

You can place Reservations for items currently on loan through the catalogue (OPAC) Web Catalogue or with staff assistance. These reservations are free. You will receive a notice when the item becomes available. The library is also able to obtain resources from other libraries throughout Australia (interlibrary loans).There is a small fee for this service which is non-refundable.

There is a limit of 3 inter-library loans per person at any one time. At Parramatta Library please collect your reservations/Inter Library Loans from the Loans Desk.

Services for Children and Youth

The Library holds a wide range of children's resources. Story time, school holiday activities, youth and HSC workshops and homework help are also on offer at all Libraries.
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Parramatta Heritage & Visitor Information Centre

The Centre combines the Local Studies Family History Library, Visitor Information Centre, Council Archives and Art and History Exhibitions. The PHC offers facilities and services such as the Create and Learn Public program, School Holiday Activities and Venue Hire; with disability access and free Admission.
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Council Customer Service Counter

The Council Customer Service Counter, located in the Council Buildings on Darcy Street, provides service related to a range of Council functions, including: rate payments, dog registration, lodgement of development applications and general Council Information. This service can also be accessed Saturday mornings 9.30-12.30 at Parramatta City Library.