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Rates and Fees
Your rates contribute to the building of new facilities, improving infrastructure and protecting the environment in the City of Parramatta.
Here are some examples:
- Waste collection, recycling & street cleaning.
- Local roads, guttering, signage and drainage Maintenance (520km of roads, 96 bridges, 553km of drains, 532km of footpaths, 14,000 street lights).
- Cycleways, pools, golf and tennis courts.
- 269 parks, playgrounds, gardens, 32 sports fields and 52 nature reserves.
- Six libraries, childcare centres, range of community services (for elderly and youth, neighbourhood safety projects).
- Community Festivals Arts & Cultural Assistance, Parramatta Riverside Theatres, Heritage & Visitor Information Centre.
- Town Planning, Landscaping, Development Applications/Building Inspections/Construction Certificates.
- and many others...
You can pay rates: in person, by phone, by mail, on-line or direct debit.
In person
Council Office
Monday – Friday 8:30am – 4:30pm Parramatta City Council at 30 Darcy Street, Parramatta (opposite Parramatta Railway Station).
The cashier will print a receipt.
Australia Post
Take this notice to any Australia Post outlet. Payment can be made by cash or cheque, or 
Payment through the Commonwealth Bank
You do not need to have a bank account. Payment can be made by cash or cheque through any branch of the Commonwealth Bank.
Payment can only be made of the instalment amount or the full amount. Take this notice intact to the bank and the top section will be stamped and returned to you.
Telephone payments
This service is through Australia Post "POSTbillpay" 
Call 131816
This is an IVR service where you respond to the prompts with:
- How you want to pay for your transaction Parramatta City Council's Billpay Code -0577
- Reference number (This must be eight characters)
- Amount you wish to pay.
- Credit card details (
only).
Please make note of receipt number issued
NOTE: Payment via credit card will attract a 1% Payment Processing Fee charged by Council.
Direct Debit
Please phone Parramatta Council on 9806 5441, or 
Download Direct Debit Form
Applications should be posted to:
Parramatta City Council
Rates Department
PO Box 32
Parramatta NSW 2124
A separate application form is required for each rate account you wish to pay by direct debit.
BPAY 
Contact your participating financial institution to make this payment from cheque, savings or credit card account. Bankcard, Visa or MasterCard are the only credit cards accepted.
Biller Code: 5710
Ref: (as per your rate notice adjacent to the BPay symbol)
Payment by post
Make your cheque payable to Parramatta City Council and cross it 'Not Negotiable'.
Mail payment to:
Parramatta City Council
PO Box 32
PARRAMATTA NSW 2124
Please do not staple cheque to payment slip.
For your information, make sure you record the payment details - date of payment, cheque no: and the amount paid on the reverse side of your rate notice.
Internet payments
You can now make payments directly through Councils Online Services, fast and secure. To pay rates through this website click on a "Make Any Payment" button select rates and follow onscreen instructions. (please note opens new window). A 1% payment proccessing fee will apply for all credit card transactions.
Online payments also available through POSTbillpay website. Follow the link to the POSTbillpay website click on Go button next to 'Pay Bills Now' heading and use details below to complete your transaction.
Biller Code: 0577
Ref: (as per your rate notice adjacent to the POSTbillpay symbol)
Centerlink-Centrepay
To pay your rates directly from your Centrelink benefit please visit Centrelink website:
www.centrelink.gov.au
Manage your bills
Centrepay Deductions form
Please contact Council's Rates section if you have a problem with paying rates and charges by the date shown on your notice. Alternative arrangements can be made for payment of rates and charges, but interest charges may still apply.