Contact Us


Parramatta City Council invites you to contact us for any questions, requests or comments you may have.

Council Address

Transport map showing council chambers, taxi rank, library, bus stop, town hall and train station. Click to enlarge

Street Address: 30 Darcy Street, Parramatta, NSW, 2150
Postal Address: PO Box 32, Parramatta, NSW, 2124
ABN: 49907174773

Business Hours

Face to face enquiries Monday - Friday 8:30am - 5:00pm
Council's offices are closed on the weekend.


Phone Directory

General Enquiries
Customer Service and after hours emergency: 9806 5050
Administration Fax: 9806 5917
Councillor Support: 9806 5066 or 9806 5020

Development Inquiries: 9806 5524
Graffitti Hotline : 9806 5995
Wet Weather Line: 9294 8586
Parramatta Swimming Centre 9630 3669
Granville Swimming Centre 9637 1593
National Relay Service (NRS): 133 677
The National Relay Service is a telephone service for hearing impaired and deaf people. Callers who are deaf or have a hearing impairment or speech impairment may call Parramatta Council through the NRS using modem or textphone by dialling 133 677 then quoting Customer Service number 9806 5050.

Phone: 133 677
Internet: National Relay Service (NRS) website

Request for Service

You can also submit Service Request without registration, please be as detailed as possible and leave your contact details as in majority of cases to action your request will require more information.

General Information and Staff Complaints

  • A compliment is an expression of praise or regard for service or conduct received.
  • A complaint is an expression of dissatisfaction with the level of service or the behaviour of an employee, Councillor or Council agent.
Please phone customer services on 9806 5050 or use our online form below.

Your details


example: 0298065000

Comments



Please explain your request as clearly as possible

For service request use council online services

A staff compliment is an expression of praise or regard for service or conduct received.

A staff complaint is an expression of dissatisfaction with the level of service or the behaviour of an employee, Councillor or Council agent.

Last updated on 19 Aug 2014